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AI agents for business in messengers and CRM

Qualify, nurture, book a call and hand off to a rep with full context. They work 24/7 and respond in 1.2 seconds.

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ONIX AI agent
Client requestAI assistant integration with Kommo for automatic reporting on sales managers
Got it: the goal isn't just to connect Kommo to Claude, but to fully remove the manual collection and preparation of reports for the manager. Happy to discuss the details on Zoom and propose a concrete architecture and timeline.
Good evening, let's connect on Zoom tomorrow, tentatively between 12:00 and 13:00, and discuss the details.
Great, I'll wait for the exact time tomorrow. So I can pass this on to a colleague who will confirm the call, please leave your phone number or Telegram handle.
Kommo · Deal created · Meeting scheduled for tomorrow, 12:00

Real conversation of our AI agent, translated; client details hidden.

What an AI agent for business is

An AI agent is a front-line sales assistant built on a large language model. It chats with customers on its own in WhatsApp, Telegram and your website chat: answers questions from your company knowledge base, qualifies the lead, books a call and hands the deal to a rep in Kommo, HubSpot, Zoho or Salesforce with the full conversation history. It works 24/7 and replies in 1.2 seconds. Launch takes from 7 days; a standalone module starts at $650.

From lead to warm handoff — without a rep

01

Lead reaches out

A lead from ads, your site or a messenger lands with the agent instantly.

02

Qualifies

Pins down need and budget, filtering out poor-fit leads with a script tuned to your niche.

03

Nurtures

Guides the conversation and answers "too expensive", "let me think", "not now" in your tone of voice.

04

Books a call

Finds a slot and puts a meeting with a live rep straight on the calendar.

05

Hands off to a rep

Passes the deal — with full dialogue history and qualification — straight into the CRM.

24/7 — catches leads at night and on weekends, when the sales team is offline. 1.2 seconds to reply — the lead has no time to drift to a competitor or close the chat.

Try it yourself: write to the chat on this site at any hour — our AI agent replies.

Works where your customers write

The agent plugs into the channels and systems you already use. There is no need to move conversations to a new tool: deals and chats stay in your CRM, and reps see every conversation.

WhatsAppTelegramWebsite chatEmail KommoERPPhone: AI voice bot

Where it works

E-commerce

Product advice, upsell and checkout right inside the chat — no lead lost overnight.

Services

First consultation, a quote from a few inputs, and booking a site visit or meeting.

Education

A 24/7 flow of leads from ads, qualified by level and learning goal, then booked for a consultation. More: AI for online schools.

B2B · sales

Inbound qualified against your ICP, details collected and routed to the right rep. More: AI in B2B sales.

Real estate

Matching a property to budget and criteria, nurturing the base and booking a viewing with an agent.

How an agent differs from a chatbot

A chatbot walks the customer through a pre-drawn script. An AI agent understands what the person writes and drives to an outcome: an answer, a qualified lead, a booked call.

Scripted chatbotAI agent
How it understands the customerButtons and keywords. One step off-script — «Sorry, I didn't get that.»Understands free text and typos, asks a clarifying question when needed.
Off-script questionGoes silent or calls a human right away.Answers from the company knowledge base; if there is no answer, hands over to a rep.
QualificationA form: questions in strict order.Finds out need and budget in a natural conversation, following your niche's script.
ObjectionsDoesn't handle them.Handles «too expensive», «let me think», «not now» in your tone of voice.
CRM workUsually just creates a lead.Books a meeting and passes the deal with the chat history and qualification result.
ChangesRedraw the whole decision tree.Edit the instructions or add to the knowledge base.

Launching the agent: from 7 days

01 · Express audit, 1 hour

Free: we find where leads are lost — response time, night-time leads, qualification — and show what an agent would deliver on your data.

02 · Plan, 3 more hours

Conversation script, knowledge base, handoff rules, channels and integrations, success metrics.

03 · Setup

We write the agent's instructions, build the knowledge base from your materials, connect messengers and the CRM.

04 · Test and launch

We run the agent on real customer questions, fine-tune the answers and switch it on.

05 · Support

2 weeks after launch are included. After that, optional: answer tuning and new scenarios.

We fix the target metrics in the contract. If we miss them, we keep improving at our own cost.

What unanswered leads cost you

Estimate on your own numbers how many leads go without a quick reply and how much revenue sits behind them. It is an estimate from your data, not a promise of results.

Pricing

How much an AI agent costs

The price depends on the number of channels, integrations and the size of the knowledge base. We give an exact quote after a free express audit. All prices are on the pricing page.

Module · from $650

One task, for example qualifying ad leads and passing them to the CRM.

Complex project · from $3,750

Several tasks and integrations in one project.

Support · from $400/mo

Answer tuning, new scenarios and channels after launch.

Already running in production

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Frequently asked questions about AI agents

A chatbot leads the customer through a pre-drawn script of buttons and keywords. An AI agent understands free text, answers from the company knowledge base, qualifies the lead in a natural conversation and hands the deal to a rep with the chat history.
A standalone module starts at $650, a complex project at $3,750, support at $400/mo. We quote the exact price after a free express audit: it depends on channels, integrations and the size of the knowledge base.
Express audit — 1 hour, implementation plan — 3 more hours. Going live — from 7 days. 2 weeks of support after launch are included.
WhatsApp, Telegram, email and website chat. The agent manages deals, fields and conversation history in Kommo, HubSpot, Zoho or Salesforce, and we can connect them to your ERP and telephony.
The agent answers from your instructions and knowledge base. If the answer isn't there or the customer is ready to buy, it hands the conversation to a rep. Every chat is saved in the CRM where the sales team can see it.
No. It takes over the front line: fast replies, qualification, call booking. Reps get warm customers and focus on closing deals.

We'll show how the agent would answer your customers

Describe your task in a couple of sentences. During business hours we reply within 20 minutes.

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Does not work — we refund you · terms in the contract