
AI voice bot for inbound and service calls
Inbound 24/7, outbound service calls to your customer base and qualification. A transcript of every call lands in the CRM card right after it ends. From $0.03 per minute.
Book a callWhat an AI voice bot is
An AI voice bot (AI phone agent) is software that talks to customers over the phone on its own. It answers inbound calls 24/7 and calls your customer base: confirms bookings, sends reminders, follows up on requests. It recognizes speech, answers typical questions and objections on script, qualifies the caller and writes the summary and transcript to Kommo, HubSpot, Zoho or Salesforce. Complex calls stay with your team. Price — from $0.03 per minute, launch — from 7 days.
Hears, understands and drives to the deal
The call
The bot picks up inbound calls or calls customers who agreed to be contacted.
Recognizes speech
Hears and understands the caller and turns speech into text instantly.
Holds the dialogue
Natural speech on script, answers to questions and objections.
Qualifies
Reads need and readiness, filters out off-target callers.
Logs in CRM
Creates the deal and writes the call summary and transcript to the card.
Closes calls without an agent
Inbound 24/7
Picks up every call instantly — no queue, nothing missed overnight.
Outbound service calls
Calls through a list: confirmations, reminders, surveys. Runs the script and logs the outcome.
Qualification
Reads intent, budget and readiness against your industry's criteria.
Call transcripts
A transcript of every conversation is ready right after the call.
CRM integration
Creates deals and writes call summaries straight into Kommo, HubSpot, Zoho or Salesforce.
Natural speech
Speaks in a lifelike voice with pauses — no robotic phrases or «press one».
Two jobs, different rules
Inbound calls
- picks up every call instantly, at night and on weekends;
- answers typical questions on script;
- qualifies: need, timing, readiness;
- creates the deal and writes the summary and transcript to the CRM;
- leaves complex calls to your team.
Almost no legal restrictions: the customer calls you.
Outbound calls
- calls back leads from your website and ads;
- confirms bookings, orders or deliveries;
- reminds about payment or renewal dates;
- runs a short post-purchase survey.
A bot should only call customers who agreed to such calls, and many countries restrict advertising via automated dialing. We build outbound scenarios around service calls only.
Where it works
Offload the first line — the bot closes routine calls, people take the hard ones.
Calling back on applications and qualifying by asset and amount, handing the ready ones to a rep.
Booking and confirming appointments, reminders and rescheduling — with no load on the front desk.
Taking requests and quoting by parameters, booking a survey or visit around the clock.
How a bot differs from «press 1»
IVR is a voice menu: the caller listens to options and presses buttons. An AI voice bot understands normal speech and drives the conversation to an outcome itself.
| IVR, voice menu | AI voice bot | |
|---|---|---|
| How it understands the caller | Only buttons or short menu commands. | Understands free speech and turns it into text instantly. |
| Question outside the menu | Back to the menu or waiting on the line. | Answers on script, leaves complex cases to a person. |
| Qualification | None, only call routing. | Finds out need and readiness against your criteria. |
| CRM work | Usually none. | Creates the deal, writes the summary and transcript to the card. |
| Outbound | Plays a recording, doesn't hear the answer. | Holds a dialogue: confirmation, rescheduling, answers to questions. |
From audit to first calls — from 7 days
Free: we review your calls — how many are missed, which questions repeat, where leads are lost.
Call script, handoff rules, telephony and CRM, and for outbound calls — customer consents and the carrier contract.
Voice, script, speech recognition, writing summaries and transcripts to Kommo, HubSpot, Zoho or Salesforce.
We run the bot on test calls, then switch it on for part of the call flow and tune the script.
2 weeks after launch are included. After that, optional: new scenarios and answer tuning.
We fix the target metrics in the contract. If we miss them, we keep improving at our own cost.
How much an AI voice bot costs
You pay per minute of conversation plus a one-time setup. We give an exact quote after a free express audit: it depends on the script, telephony and integrations. All prices are on the pricing page.
Inbound and outbound bot calls.
Like any standalone module: script, voice, CRM and telephony integration.
New scenarios and answer tuning after launch.
Similar projects
Most projects are under NDA and published only with client permission. These open cases show AI handling customer contact on its own and logging the outcome in the CRM.
Frequently asked questions about AI voice bots
We'll go through your calls and show what a robot can take over
Describe your task in a couple of sentences. During business hours we reply within 20 minutes.
Book a call