AI in sales, CRM and automation

An AI agent replies in a messenger in 1.2 seconds, finds out the task, timeline and volume, filters spam and passes the lead to the CRM with the chat history.

Voice agent accuracy is the share of calls handled correctly. What it depends on: speech recognition, pauses, response speed and handoff to an employee.

RAG is a setup where AI first finds fragments in company documents and answers only from them, with a source link. How it works and where it goes wrong.